This is the latest GoTV customer care number in Nigeria. Yes, with this number, you can easily reach customer service in Lagos such as Ikeja, Ikordu, Abuja, Port Harcourt, Ibadan, and other cities in Nigeria.
Getting Help from GoTV Customer Care
If you ever need assistance with your GoTV subscription or service, there are several easy ways to contact their customer care team.
Use the GoTV Chat
On the GoTV website, you can find an online chat option right on the “Contact Us” page. Simply log into your account and select “Chat” to speak with a customer care agent.
Reach Out on Social Media
GoTV maintains active Facebook and Twitter profiles where you can message them for support. Just search for “GoTV Nigeria” and send them a query – they’re very responsive on social platforms.
Give them a call
Call GoTV Nigeria’s customer care line at +234 803 904 4688 for phone support between 9 am and 5 pm from Monday to Friday.
Visit a Service Center
If you need to resolve an issue in person, head to their service center located at MultiChoice Nigeria Limited, Plot 1381, Tiamiyu Savage Street, Victoria Island, Lagos.
Submit a Web Form
The GoTV website also has an online contact form where you can provide details about your inquiry. They’ll follow up via your preferred contact method within 3 business days.
No matter your question, GoTV makes it simple to get assistance. Don’t hesitate to reach out if you need help with your subscription, payments, restoring service, or upgrading packages.
What is the WhatsApp number for GOtv?
What is the code for GOtv self-service?
GOtv self-service codes allow customers to manage their accounts and resolve common issues without calling customer care. Here are some commonly used GOtv self-service codes:
- *288# – This is for checking GOtv account balance, payment status, fix errors, upgrade packages
- *464# – This is for checking and paying monthly/weekly/daily subscriptions
- 8601*pin# – This code is code is to reconnect services after payment
- 8603*pin# – This code is for changing your viewing package (subscribers)
- 8605*pin# – To suspend your GOtv subscription for a period
- 8606*pin# – To resume your GOtv subscription
- 86011*pin# – To get your account details including name, number
- *388# – to check subscription and payment due date
- *777# – to check subscription status & resolve error codes
- 1251*pin# – to request new customer card for decoder replacement
- 1112*pin# – to change communication language from the menu
The default PIN is your phone number registered with GOtv. Ensure the number is verified before using self-service codes. Reach out to customer care if codes don’t resolve issues. Self-service allows for quick account management directly from the subscriber’s phone.